L'alchimie de la sauce piquante

Chez Chardy's, nous sommes passionnés par les piments. Notre vision a toujours été de respecter l'intégrité des piments en équilibrant ces qualités fruitées vibrantes et merveilleusement complexes, l'acidité jouant un rôle beaucoup plus sympathique. Cela peut sembler une tâche simple, mais en permettant aux piments de revenir sur le devant de la scène, nous avons dû repenser toute l'alchimie de l'élaboration d'une sauce piquante.

Depuis des milliers d'années, les viticulteurs perfectionnent l'art d'extraire les saveurs et les nuances subtiles de l'humble raisin, afin de créer un équilibre délicat entre le fruit, l'acidité et les tanins. Cela nous a amenés à nous poser une question simple : "Pourquoi ne pouvons-nous pas faire la même chose avec les piments ?

Dès le départ, nous avons voulu créer une sauce sans compromis, une "sauce piquante fine" en quelque sorte. Alors que nous pensions au départ que cela signifiait réinventer la roue, nous avons réalisé que nous devions simplement laisser le piment nous guider sur le chemin de l'évolution. Nous avons adapté, combiné et emprunté des techniques traditionnelles pour créer quelque chose d'entièrement frais, indulgent et non conventionnel.

... et une touche de magie

As with winemaking, the alcohol fermentation is critical to producing a complex layered sauce. Without going into too much science, yeasts produce flavour compounds called esters and phenolics and by carefully selecting all our yeast strains, we can build a flavour profile to compliment the individual peppers. Most importantly, the alcohol fermentation helps to preserve the freshness of the chilli peppers and further develop these flavours throughout the maturing process.

Mais ce n'est pas tout, car nous utilisons également une "fermentation lactique". Dans l'ensemble, cela permet d'obtenir un profil d'acidité très personnalisé et un merveilleux équilibre acidulé pour toutes nos sauces.

Nous n'avons jamais dit qu'il serait facile de faire une sauce sans vinaigre, mais nous pensons que la profondeur et la complexité de la saveur que nous obtenons grâce à ce processus de double fermentation en vaut largement la peine.

Le temps est une chose merveilleuse...

Nous n'insisterons jamais assez sur l'importance du processus de vieillissement et, à ce titre, nous ne sommes pas prêts à faire des compromis. Après tout, depuis le tout début, notre objectif a toujours été de produire une sauce piquante de qualité supérieure.

Toutes nos sauces sont finies par une maturation dans de vieux fûts de whisky de malt importés d'Écosse. Elles mûrissent tranquillement, tandis que nous surveillons constamment la température et l'humidité, et ne sont libérées que lorsque nous estimons qu'elles sont vraiment prêtes.

La patience apporte ses propres récompenses et le résultat est une sauce plus complexe, plus ronde, plus douce, avec une meilleure sensation en bouche, une touche de tanins de chêne et un peu de magie du whisky.

Un baiser de fumée

La fumée est peut-être la saveur idéale pour accompagner les piments, après tout, c'est la raison pour laquelle les piments tels que les chipotles ont un si bon goût. Cependant, toutes les fumées ne sont pas aussi gracieuses. C'est pourquoi, chez Chardy's, nous faisons soigneusement correspondre les profils de saveurs de tous les bois que nous utilisons à nos recettes individuelles. En outre, notre chef de fosse Dennis fume soigneusement tous nos poivrons à la main, par petites séries.

Chez Chardy's, l'équilibre de la saveur des piments est primordial et c'est pourquoi nous croyons en un soupçon de fumée, car il y a vraiment une limite entre l'écraser et rehausser la saveur d'un piment.

Notre histoire...

Nous sommes Duncan et Jeroen, un couple de gourmands, l'un originaire d'Angleterre et l'autre des Pays-Bas. Même si cela peut sembler un cliché, nous avons commencé l'aventure Chardy's plus par accident que par dessein. Tout a commencé après avoir bu quelques bouteilles de vin et décidé spontanément de faire une sauce piquante, comme vous le faites. La conversation avait porté sur le fait que les sauces piquantes existantes ne répondaient pas à toutes les attentes et nous avions eu une idée folle. Comme des scientifiques fous (légèrement ivres), nous nous sommes mis au travail.

Les résultats, quelques jours plus tard, ont été un véritable moment d'eurêka et, avec un timing inspiré, Jeroen a lancé sa phrase d'accroche : « Vous voyez, je vous l'avais bien dit, le vin est toujours la solution ».

La suite a été marquée par la pression des pairs et nous devons remercier un grand nombre de nos amis qui nous ont donné le petit coup de pied au cul dont nous avions besoin pour nous lancer. Nous les aimons et les remercions tous, car ils ont contribué à nous persuader qu'il serait tout à fait égoïste de ne pas partager notre sauce avec le monde entier ! Et nous voilà.

L'avenir est donc passionnant. Nous brûlons l'huile de minuit dans le laboratoire, travaillant sur des produits vraiment passionnants, que nous sommes impatients de partager.

Discussions en ligne

Dans les FAQ, nous essayons de répondre à certaines de vos questions les plus courantes. Si vous avez d'autres questions, ou si vous voulez passer nous voir pour une bonne tasse de thé et une discussion sur la fermentation, veuillez utiliser le formulaire ci-dessous ou nous appeler au +31 6275 22 333.

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FAQ's

Our techniques were born out of a rather crazy “what if” experiment, whereby we tried fermenting peppers and we immediately realised the benefits. The experiment also provided us with a solution to one of our longstanding concerns about many existing sauces, namely vinegar. The issue is that vinegar suppresses flavours whereby alcohol enhances them. Through careful selection of the yeasts we are also able to bring flavours into the overall profile that complements the peppers. 

La vente des sauces piquantes Chardy's aux mineurs est légale car il ne s'agit pas d'une boisson et il est pratiquement impossible de boire suffisamment de sauce pour ressentir les effets de l'alcool. En fait, une portion unique (5 ml) contient une quantité d'alcool similaire à celle que l'on trouve dans deux tranches de pain. (citation). Par exemple, pour être suffisamment intoxiqué pour conduire une voiture, il faudrait boire 6 bouteilles de sauce, ce qui serait presque impossible, même pour les piments les plus forts (avertissement : il ne s'agit pas d'un défi, notre sauce n'est pas une boisson, alors ne soyez pas assez stupide pour essayer de la boire !)

Les piments ne contiennent pas beaucoup de sucre, en tout cas pas assez pour permettre une fermentation active, c'est pourquoi nous ajoutons du sucre. Sans entrer dans les détails scientifiques, les sucres que nous ajoutons sont presque tous décomposés au cours du processus de fermentation. Nous préférons garder les choses naturelles et utiliser du sirop d'agave biologique ainsi que des sirops de raisin.

Nous n'utilisons pas de vinaigre dans nos sauces, mais cela ne veut pas dire que nos sauces ne contiennent pas d'acidité. Nous pensons qu'un petit coup de pouce d'acidité est fondamental pour un profil de saveur équilibré. Nos sauces contiennent toute une série d'acides différents, mais comme ils sont tous présents naturellement, que ce soit grâce à nos techniques de fermentation ou aux ingrédients que nous utilisons, vous ne les trouverez pas dans notre liste d'ingrédients. Le fondement même de notre philosophie a été de produire des produits naturels qui sont un équilibre entre le fruit, le tanin et l'acidité.

Nous adaptons l'acidité de toutes nos sauces à un niveau qui leur permet de se conserver. De plus, comme nous fermentons avec de l'alcool, nos sauces peuvent en théorie se conserver pendant de nombreuses années si elles ne sont pas ouvertes. Une fois ouvertes, nous recommandons de les conserver au réfrigérateur et de les consommer dans les quatre semaines, car elles commenceront à s'oxyder. Cela signifie essentiellement qu'elles deviendront vinaigrées et commenceront à avoir le même goût que de nombreuses autres sauces sur le marché.

Non, nous nous sommes donné beaucoup de mal pour nous assurer que nos sauces sont fabriquées à partir d'ingrédients naturels. Certains ingrédients, tels que l'acide citrique, la gomme xanthane, etc., nous auraient grandement simplifié la tâche dans la fabrication d'une sauce piquante. Bien que ces ingrédients ne soient pas considérés comme nocifs, nous avons cherché des alternatives naturelles pour chacun d'entre eux, car nous voulions rester fidèles à nos principes d'utilisation d'une quantité minimale d'ingrédients transformés. La levure reste sur notre liste d'ingrédients car, bien qu'elle soit lyophilisée, elle est cultivée directement à partir de souches prélevées dans la nature. Nous avons opté, dans la mesure du possible, pour des ingrédients biologiques et restons déterminés à rechercher les meilleurs ingrédients possibles. Nous n'utiliserons en aucun cas des ingrédients dont nous soupçonnons qu'ils contiennent des substances génétiquement modifiées.

Oui, toutes nos sauces sont végétaliennes, et nous n'utilisons pas de miel ou de lactose dans nos sauces, ni de produits dérivés d'animaux.

Nous prenons très au sérieux notre responsabilité à l'égard de l'environnement et essayons, dans la mesure du possible, de nous procurer nos matières premières auprès de sources biologiques, durables et issues du commerce équitable. En raison de la difficulté spécifique de la culture des piments, il nous est pratiquement impossible d'acheter des piments biologiques. Toutefois, nous nous approvisionnons auprès de fournisseurs qui s'engagent à respecter les meilleures pratiques agricoles et à réduire au minimum l'utilisation de produits chimiques. Nous nous efforçons également de limiter notre consommation d'énergie et de recycler tous nos déchets.

Because of the complex fermentation process we use, it’s critical to make sure that anything that comes into contact with our products has been properly sterilised. We don’t use any nut products in our sauces and we buy our raw materials from suppliers who guarantee their products to be nut free. We do however work from shared kitchen spaces, so although contamination is highly unlikely, we cannot guarantee our products to be 100% percent safe for people suffering from nut allergies.

Nous n'ajoutons pas de sulfites dans notre processus de production, si ce n'est pour stériliser nos fûts avant utilisation. Cependant, les sulfites sont un sous-produit naturel de la fermentation et sont donc présents dans nos sauces, mais à une très faible concentration.

Chardy's Privacy Policy

OUR PERSONAL CODE OF ETHICS.
We fully respect the privacy of all information submitted to us on this website and undertake to protect this information, as a matter of principle and trust, from those who would seek to abuse it. Furthermore we will never abuse this information, because we, as consumers ourselves take stand to maintain own business as an ethical, informative and safe environment. We would love the opportunity to communicate with you about our products but if you choose for us not to we fully respect this without question.

THE PERSONAL INFORMATION WE COLLECT.
This Privacy Policy describes exactly how your personal information is collected, used, and shared when you visit or make a purchase from the Chardy’s website.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

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Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment preferences (although we do not store payment details), email address, and phone number. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION.
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION.
We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use Chardy’s. How Google uses your Personal Information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING.
We use your Personal Information to provide you with marketing communications we believe may be of interest to you although we always provide an opt out link within each email.

YOUR RIGHTS.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. The vast majority of this information is available for you to edit or delete from within your account profile. If you would like us to delete all the information we hold on you in its entirety then please contact us and we will gladly oblige.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS.
The Site is not intended for children under the age of 13 due to the GDPR regulations regarding data privacy. We ask that if a child does want to use the site that they do so with the permission of a parent or guardian and do not submit their own information. We would request that if you suspect your child on any other child has submitted information without permission, that you inform us immediately so we are able to delete this information as soon as possible.

CHANGES.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us via our contact form or via phone at +31 6 275 22333

Conditions d'utilisation

“Chardy’s Hot Sauce” is a brand name owned by “Chardys”, a company registered at the Dutch Chamber of Commerce under the trade license number: 94653976 and VAT number: NL866849440B01.

Chardys (referred to collectively as the “Company,” “we,” “us,” or “our”). is pleased to provide you with a range of website features and other products and services when you visit or shop at chardys.nl (referred to collectively as the “Website” and, in general, the “Services”). We would like to draw your attention to the following conditions, which form a contract between you and us.

We kindly request that you read through this Agreement carefully as it governs your use of our Services.

  1. PURCHASE AND PAYMENT
    We would like to inform you that once the buyer has accepted the terms proposed by Chardy’s and agreed to them, the agreement between the two parties is considered to be binding. Please be advised, that in certain circumstances, Chardy’s reserves the right to decline an order. This may be for reasons such as the order size, the age of the buyer, incomplete order procedures or prior issues. Furthermore, please be assured that Chardy’s will always confirm your order by email. We kindly request that you please wait for our confirmation email to arrive before considering the order to be valid.

    Chardy’s would like to kindly inform you that for your convenience, there are several methods of payment available for your purchases. Please note that the seller will retain ownership of the goods until the payment has been completed. We take the safety of your personal data and your online payments very seriously. To ensure the security of your transactions, we use SSL technology to encrypt and protect them as they are sent over the Internet. We are happy to inform you that no additional software is required to execute payment through SSL. In the event that payment is not received in a timely manner, Chardy’s reserves the right to cancel the agreement or delay delivery of the goods until full payment has been made. Please note that general conditions and confirmation mails will always be in either Dutch or the English language.

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  1. PRODUCT INFORMATION
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  1. TIME FOR REFLECTION AND RETURNS (LAW ON BUYING BY MAIL ORDER)
    We kindly request your attention to the fact that the purchaser is entitled to a period of reflection of 14 calendar days for all products purchased from Chardy’s. Please note that the reflection period starts from the moment you or someone designated by you receives the goods. During this period, we kindly request that you handle the goods and the packaging with care. Please be aware that the right to cancel the purchase is not possible in the event that the product and the package material are damaged, used, or not in its original form. Should you wish to cancel the purchase, inform us either by phone or by letter within 14 days following the delivery date of the goods. Furthermore, please be assured that there are no penalties for cancelling the purchase and no reason is required.

    We would like to make you aware that you should return the goods undamaged, unused and unopened (in their original packaging) at the very latest 7 days after delivery. Please note, that the shipping date will be the control date. Furthermore, you should include all accompanying documentation, certificates of guarantee and packing materials with the return shipment, as well as the number of your bank account. Please be advised that the purchaser covers the shipping costs of the returned goods. Please stamp all shipments. Unstamped or poorly readable stamps will unfortunately be refused.

    Chardy’s will refund the full purchase price, including shipping, within 30 days. If the conditions for cancellation aren’t met, the purchase amount (including shipping) may not be fully returned. Please be advised that you will remain the owner of the product. We could by all means send it back to you, however kindly note that you’ll have to cover the shipping costs. We kindly ask for your understanding regarding the following exceptions to the conditions stated here.

    Please note that in the event that a product was made or changed especially for you, the right to cancel the purchase within 14 calendar days does not apply. Similarly, we regret to inform you that we are unable to offer a refund when a product has been used or is damaged in any way.

  1. FAULTS/DEFECTS
    We would like to highlight that the customer should thoroughly inspect the goods immediately upon receipt. It would be advisable for the customer to check whether the goods are in line with the agreement. In the event of a clear and manifest fault being identified, please be note that you notify Chardy’s within seven working days of delivery. Please be assured that in case the goods do not comply with the description of the offer, Chardy’s will cover the costs of returning them.

  1. CIRCUMSTANCES BEYOND OUR CONTROL
    In cases where circumstances beyond Chardy’s control make it impossible to meet its commitments, the company may appeal to such circumstances if they arise after Chardy’s should have met its commitments. In such a situation, we regret to inform you that Chardy’s will be unable to fulfil its obligations regarding delivery and other commitments. In the event that this period exceeds eight weeks, both parties may choose to terminate the agreement, without any obligation to provide compensation.

  1. ELECTRONIC COMMUNICATIONS
    Please note that when you use any Service or send e-mails, text messages, and other communications from your internet-connected device to us, you are communicating with us electronically. We would like to inform you that by using our Service, you are consenting to receive communications from us electronically, such as e-mails, texts, mobile push notices, notices and messages on this site or through the other Services. Should you so desire, you are also able to retain copies of these communications for your records. You agree that electronic communications satisfy legal writing requirements.

  1. COPYRIGHT
    Please be advised that all content included in or made available through any Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Chardy’s or its content suppliers and is protected by the copyright laws of the European Union and other countries around the world. Furthermore, the compilation of all content included in or made available through any Service is the exclusive property of Chardy’s and protected by the European Union and international copyright laws.

  1. TRADEMARKS
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  1. LICENCE AND ACCESS
    In return for your cooperation with the terms of this Agreement, Chardy’s or its content providers grant you a limited, non-exclusive, non-transferable and non-sub-licensable licence to access and make personal and non-commercial use of the Services, provided that you comply fully with all relevant conditions. This licence excludes any resale or commercial use of any service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. We kindly remind you that all rights not expressly granted to you in this Agreement, or any Service Terms are reserved by Chardy’s or its licensors, suppliers, publishers, or other content providers. Please you do not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit any part of the Services for any commercial purpose without the express written consent of Chardy’s.

    Furthermore, please be advised that any framing or framing techniques used to enclose any trademark, logo or other form of proprietary information belonging to Chardy’s, whether that be images, text, page layout or form, will only be permitted with the express written consent of Chardy’s. We kindly ask that you refrain from using any meta tags or other “hidden text” that utilise Chardy’s name or trademarks without the express written consent of the Company. Please note that any misuse of the services will not be permitted. The Services are to be used in accordance with applicable laws and regulations. If you are unable to comply with this Agreement or any Service Terms, the licenses granted by Chardy’s will unfortunately have to be terminated.

  1. USER CONDUCT, REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
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    Please note that under this agreement you also agree to the following conditions:

    1. Please refrain from engaging in any illegal activities.
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    11. And lastly, we ask that you do not help others break these rules.

    By posting content or submitting material to us, unless we indicate otherwise, you are granting Chardy’s a non-exclusive, royalty-free and perpetual right to use, reproduce, modify, adapt, publish, perform, translate, create derivative work from or display such content throughout the world and in any media. Should Chardy’s and its sub-licensees wish to do so, they would be granted the right to use the name you provide in connection with the aforementioned content. You confirm that you own or otherwise have the rights to the content you post; that the content is accurate; that use of your content does not violate this agreement and will not cause injury to any person or entity; and that you will indemnify Chardy’s for all claims resulting from your content.

    Chardy’s reserves the right to monitor and edit or remove content if necessary. While we do our best to ensure that any content posted is appropriate, we cannot be held liable for the content of posts by you or other users.

  1. OTHER BUSINESSES
    We may provide links to the sites of affiliated companies and certain other businesses. We would like to clarify that we do not have any responsibility for examining or evaluating the offerings of any of these businesses or individuals, or for warranting the content of their sites. Chardy’s would also like to kindly draw your attention to the fact that it does not assume any responsibility or liability for the actions, products and content of all these and any other third parties. It would be advisable to carefully review their privacy statements and other conditions of use.

  1. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
    Please note that the services and all information, content, materials, products (including software, where applicable) and other services included on or otherwise made available to you through the services are provided by Chardy’s on an “as is” and “as available” basis, unless otherwise specified in writing.

    We kindly ask for your understanding that Chardy’s cannot make any representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the services, unless otherwise specified in writing.
    Please be aware that your use of the services is at your own risk. To the fullest extent permitted by applicable law, Chardy’s would like to disclaim all warranties, whether expressed or implied. This includes, but is not limited to, implied warranties of merchantability and fitness for a particular purpose.

    While we endeavour to keep our services, information, content, materials, products (including software) and other services included on or otherwise available through the services safe and secure, we cannot provide a warranty that our systems, servers or electronic communications are free of viruses or other harmful components.

    While we do our utmost to ensure the safety and security of our users, we unfortunately cannot be held liable for any damages or losses incurred as a result of using our services or accessing any information, content, materials, products (including software) or other services included on or otherwise made available through our services. This includes, but is not limited to, direct, indirect, incidental, punitive and consequential damages, unless otherwise specified in writing.
    Please note that in some countries, legal restrictions may apply regarding the exclusion of implied warranties or the limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

  1. DISPUTES
    In the unlikely event of a dispute or claim relating in any way to the use of any of our services, or to any products or services sold or distributed by Chardy’s or via our website, you and we will endeavour to resolve the matter through binding arbitration, rather than in court.

  1. APPLICABLE LAW
    By using any Service, please be advised that this Agreement and any dispute of any sort that might arise between you and Chardy’s will be governed by the applicable laws of the Netherlands, without regard to principles of conflict of laws.

    Please be aware that children under the age of 13 should not use our websites. We should inform you that we are unable to accept any personal information from individuals under the age of 13. We would never intentionally gather any information from children under 13. Therefore, if you are under the age of 13, we kindly request that you refrain from using or providing any information on our website or providing any information about yourself to us. This includes your name, address, telephone number, email address, or any screen name or username you may use.

    If you are a parent to guardian or you suspect that a child under 13 has submitted their personal data to our site it is your responsibility to inform us of this as soon as possible because it is a clear breach of both our terms of service and the GDPR regulations. Chardy’s will only be liable under GDPR law if we either refuse to delete the data or we delay for an unreasonable period in deleting it.

  1. SITE POLICIES, MODIFICATION, AND SEVERABILITY
    Please be aware that we may update our policies from time to time. We would therefore encourage you to review our other policies, such as our Privacy Notice, which you can find on the website. We reserve the right to make changes to our site, policies, Service Terms, and this Agreement at any time, should the need arise. In the event that any provision of this Agreement is deemed invalid, void, or otherwise unenforceable, it shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

If you have any questions or comments regarding the above conditions then please do not hesitate to contact us via the contact form.